I have worked with Neil in both Lloyds TSB and Nationwide and have always found him to extremely knowledgeable in the field of learning and development. He has a wealth of industry knowledge and a wide network of professional contacts. He is passionate about learning and in my view 100% reliable around project delivery. 
Craig Pocock - Head of People Performance and Development - Nationwide Building Society
Successful Negotiating Skills
Objectives
- To enable delegates to analyse critical components underlying the negotiating process
- To understand tried and tested negotiating techniques
- To be able to apply techniques back at work
- To develop a systematic approach to plan negotiations
- To apply tactics that work effectively
- To gain confidence in applying negotiation skills through practical exercises
Who should attend
Aimed at people who need to negotiate!
Summary of content
- What is negotiation
- How to achieve a win-win situation
- The process
- Establishing a "fall-back" position
- Developing your personal skills
- Practicing negotiation
- 2 different negotiation styles
- Role plays
- Negotiating "gambits"
- Learning logs
Duration
1 day
