I have known and worked with Neil for many years, initially as a colleague, and then as an employer of his consultancy skills. For HBOS, over the past few years, his involvement as a freelance consultant in the development of question banks and materials has been invaluable. Neil contributes enormously to any team with whom he is involved. He is a highly professional, enthusiastic and passionate individual who is committed and driven to create results for the customer. He is people focused and customer orientated ensuring the on-time, bespoke delivery requirements that are needed in the FS Industry, either personally, or buy the management of a wide network of associates. You can trust Neil to deliver the cost effective first class results which you require.
Brian Corrigan, Training Consultant, Halifax
Negotiating and Closing
Objectives
- To be able to negotiate better
- To be able to win more business
Who should attend
Sales people who want to further their negotiating and closing skills.
Summary of content
- Aptitude to negotiate better
- The qualities required of an effective negotiator
- What does your customer really want?
- Closing
- The non-spoken language of negotiating and closing
Duration
1 day
