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Basic Sales Skills

Objectives

  • To introduce delegates to the basics of sales skills
  • To explain and develop open and closed questioning techniques
  • To develop listening skills
  • To develop objection handling
  • To introduce the sales persons tool kit

Who should attend

Aimed at people entering sales for the first time, or people wanting a "refresher".

Summary of content

  • A step by step introduction to sales
  • Developing questioning skills
  • Developing listening skills
  • Developing opening and closing questions and techniques
  • Introducing the sales persons tool kit

Duration

1 day

 

 

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Useful Links to Organisations in the Financial Services Industry
 
Link to the Financial Services Authority Link to the ifs School of Finance Link to the Institute of Financial Planning Link to the Chartered Insurance Institute Link to Securities and Investment Institute Link to Penrose
 
Link to The Building Societies Association Link to The British Bankers' Association Link to The Association of Friendly Societies Link to the Association of Mortgage Intermediaries Link to the Association of Independent financial advisers Link to the Financial Services Skills Council Link to Global Professional Publishing